[Crawl-Date: 2026-04-23]
[Source: DataJelly Visibility Layer]
[URL: https://griffinitgroup.com/it-glossary/configuration-item]
---
title: What Is a CI? | Configuration Item
description: Any component that needs to be managed in order to deliver an IT service. CIs include hardware (servers, routers), software (applications, operating syste...
url: https://griffinitgroup.com/it-glossary/configuration-item
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og_title: What Is a CI? | Configuration Item
og_description: Any component that needs to be managed in order to deliver an IT service. CIs include hardware (servers, routers), software (applications, operating syste...
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---

# What Is a CI? | Configuration Item
> Any component that needs to be managed in order to deliver an IT service. CIs include hardware (servers, routers), software (applications, operating syste...

---

Infrastructure

Intermediate
## What Is a CI? | Configuration Item
What Is a CI? Configuration Item (CI) any component that needs to be managed in order to deliver an IT service. CIs include hardware (servers, routers), software (applications, operating systems), documentation, and even services themselves. Each CI is tracked in the CMDB with its attributes and relationships.

## Why This Matters for Your Business
You can't manage what you can't see. Configuration items are the building blocks of your IT infrastructure — tracking them and their relationships enables impact analysis during changes, faster root cause analysis during incidents, and accurate capacity planning for growth.
## Looking for Configuration Item (CI) consulting?

See how Griffin IT Group delivers configuration item (ci) as part of our Enterprise Technology Operations Centre. We provide hands-on implementation, ongoing management, and expert consulting for businesses across the Niagara Region and GTA.
[See our Configuration Item (CI) Services](https://griffinitgroup.com/services/service-management/configuration-management)

## Related Infrastructure Terms

[Intermediate
## Active Directory
A directory service developed by Microsoft for Windows domain networks. It authenticates and authorizes all users and computers, assigning and enforcing security policies, and installing or updating software across an organization.](https://griffinitgroup.com/it-glossary/active-directory) [Beginner
## Backup
A copy of data stored separately from the original, used to restore information in case of data loss, corruption, or disaster. Regular backups are essential for business continuity.](https://griffinitgroup.com/it-glossary/backup) [Beginner
## Bandwidth
The maximum rate of data transfer across a network path, typically measured in bits per second (bps). Higher bandwidth allows faster data transmission and better performance for applications.](https://griffinitgroup.com/it-glossary/bandwidth) [Advanced
## CMDB (Configuration Management Database)
A centralized repository that stores information about all significant IT assets and their relationships, providing a single source of truth for the configuration items that underpin IT service delivery.](https://griffinitgroup.com/it-glossary/cmdb)

[Configuration DriftPrevious](https://griffinitgroup.com/it-glossary/configuration-drift) [All Terms](https://griffinitgroup.com/it-glossary) [Configuration Management System (CMS)Next](https://griffinitgroup.com/it-glossary/cms)

## Need Help With Infrastructure?

Our team can help you understand and implement the right technology solutions for your business. Get expert guidance from local IT professionals.

[Schedule a Consultation](https://griffinitgroup.com/contact) [Call (289) 667-4000](tel:+12896674000)

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