Managed IT Services for Niagara & GTA Businesses
Griffin IT Group is a family-owned Managed Services Provider headquartered in Thorold, Ontario. We deliver enterprise-grade IT support, cybersecurity, cloud solutions, and onsite field services for small and mid-size businesses across the Niagara Region and Greater Toronto Area.
Our Services
- Managed IT Services — 24/7 monitoring, proactive maintenance, help desk, and strategic IT consulting
- Cybersecurity — Endpoint protection, threat detection, NIST frameworks, PIPEDA compliance, and security awareness training
- Cloud & Microsoft 365 — Cloud migration, hybrid architecture, SaaS optimization, and Microsoft 365 administration
- IT Service Management — ITIL v4 aligned consulting for incident, problem, change, and configuration management
- Service Reliability & Observability — SRE practices, monitoring, SLI/SLO management, and performance engineering
- Field Services — Same-day onsite support across 12 Niagara municipalities and the GTA
- Legal Industry Software — Clio Certified Partner providing custom software development for law firms
Service Areas
We provide managed IT services and onsite support in Thorold, St. Catharines, Niagara Falls, Welland, Niagara-on-the-Lake, Fort Erie, Grimsby, Hamilton, Burlington, Oakville, Ajax, and the Greater Toronto Area.
Why Griffin IT Group
Enterprise-level IT practices scaled for organizations with 5 to 100 employees. ITIL, NIST, and SRE frameworks applied to real-world SMB environments. Local, hands-on service with predictable monthly pricing.